At Hotel MM PRESTIGE, we value your trust and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
1. Information We Collect
When you book a stay, check-in, or use our services, we may collect:
• Full name, contact number, email address
• Address and government-issued ID (Aadhaar, passport, etc.)
• Payment details (card, UPI, bank info)
• Booking and stay history
• IP address, browser details (if you visit our website)
• Any preferences or special requests shared during your stay
2. How We Use Your Information
We use your personal information to:
• Confirm and manage your reservations
• Provide personalized service and improve guest experience
• Process payments and generate invoices
• Comply with government regulations and local laws
• Send booking confirmations or relevant updates
• Offer promotions or service-related communication (only with your consent)
3. Sharing Your Information
We do not sell your information. However, we may share your data with:
• Local authorities if required by law
• Third-party providers like payment gateways or booking platforms under confidentiality agreements
• Our internal team for service-related purposes only
4. Data Security
We take data protection seriously. All personal information is stored securely and accessed only by authorized personnel. We use technical safeguards like encryption, firewalls, and secure storage to prevent misuse or loss.
5. Cookies & Website Tracking
If you use our website, we may use cookies to:
• Track user behavior and preferences
• Improve website functionality
• Deliver a better online experience
You can disable cookies via your browser settings.
6. Your Rights
You have the right to:
• Request access to the data we hold about you
• Ask for corrections or deletions if the data is inaccurate
• Withdraw consent from marketing communications at any time
7. Retention Period
We retain your information only as long as necessary for legal, business, or service-related reasons. After this period, data is securely deleted.
8. Contact Us
If you have any questions about this policy or your personal
